FAQ’s

Here are a few of the frequently asked questions.

To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at support@famuzz.in

Q: Is COD (Cash on Delivery) available?

Ans: No

Q: How long will it take for my items to arrive?

Ans: It will usually take minimum 2 to maximum 6 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.

Q: Is shipping really FREE?

Ans: Yes, Shipping is FREE all over India.

Q: Do you provide a refund or return in case I face any issue with the product?

Ans: Most situations, we offer a replacement instead of a refund — to ensure you get the product you paid for in perfect condition.

Q: How long will it take to receive a tracking number?

Ans: It will usually take between 1-2 business days.

Q: Will I receive a confirmation number when I place my order?

Ans: Yes, all customers will receive confirmation after placing their orders (NOTE: Please contact us if you don't receive one within 12 hours)

Q: Who can I contact if I have a problem with my order?

Ans: All inquiries can be forwarded to support@famuzz.in

Q: How can I pay?

Ans: We accept all Major Credit Cards, Debit Cards, UPI, Net Banking, etc.

Q: Is Checkout on this site safe and secure?

Ans: You can be absolutely sure that all purchases here are safe and secure.

Q: How to cancel my order?

Ans: Once an order is placed, it is important to note that cancellation is not an option. This policy is designed to streamline operations and ensure that inventory management remains efficient. When a customer submits an order, they enter into a legally binding agreement to purchase the items selected. This commitment underscores the importance of making informed decisions prior to finalizing a purchase.